The Philippines
Call Centers in The Philippines
- Need low cost sales or customer support for your company?
- Frustrated with your internal operations?
- Tired of your current unprofessional agency?
- Ready to focus on your core business instead of your call center?
If so, hiring a call center in the Philippines might be the perfect solution!
Philippines call centers have become true “Outsourcing Powerhouses” with more than 1 million agents employed providing customer support and sales for clients in the US and other western countries. This has been driven by low costs, close historical connection to the US, reduction in telecom rates, the emergence of the Internet, and the vast pool of educated agents in The Philippines.
The Philippines can be an excellent option for low cost, high volume support & sales
The Philippines has become one of the world’s largest call center destinations. In fact, this industry in the Philippines will generate over $25 billion in revenue this year. The economy has been rapidly growing in recent years thanks to a talented workforce with a high percentage of college graduates and access to great call center technology. In addition, the Philippines has a high percentage of English-speaking citizens with accents similar to Americans.
Call center agencies are big business in the Philippines. Many global companies have come to rely on Filipino call centers for telemarketing, customer service, and other business process outsourcing services. Therefore, Manila, the capital of the Philippines, has become the base for the majority of call center companies. Philippines call centers provide proficient and well-trained telemarketing agents. In fact, the long history with the United States has produced Filipino agents with extensive knowledge of American culture and social norms. Most agents also arrive at the call center already having English as a second language. This minimizes communication barriers and assures that your customers are in good hands.
Executives are realizing the significant benefits of outsourcing to the Philippines with enhanced customer experience and stronger ROI. In addition to cost savings of up to 60%, some key benefits of Philippine call centers are:
- High quality English speaking agents
- Growing population of experienced talent
- Significantly reduced costs
- Increased customer satisfaction
We will save you significant time and reduce costs by helping you hire a call centers in The Philippines today – all at no charge.
Filipino call centers can be an excellent choice for:
- BtoB Lead Generation
- BtoB Sales
- Consumer Lead Generation
- Telemarketing Sales
- Technical Support
- Order Taking
- Customer Service
- Appointment Setting
- Back Office Processing
- and more…
We have been working with offshore agencies in The Philippines for many years and know the market well. These call centers generally feature rates that are around 60% less expensive than US call centers and they normally offer a unique suite of services. If you are ready to outsource large volume and need great service at a low cost, WCC can help you hire a great call center in The Philippines today!
