Costa Rica

Outsourcing | Call Centers in Costa Rica

Do you need effective telemarketing or customer support for your business?  Ready to instantly upgrade your technology while cutting costs?  Interested in scaling your call center operations in a matter of days?  If so, outsourcing to Costa Rican call centers might be the perfect solution!  In fact, call centers in Costa Rica are a great nearshore option for customer support and sales services. As a nation, Costa Rica is one of the most politically stable locations in Latin America with one of the best educational systems and living standards.  Therefore, these components of local life contribute to highly educated & skilled call center agents.  Costa Rican call centers might be an effective outsourcing resource for your company.

Costa Rica has many great features for companies needing inbound services such as customer support, tech support, & sales.  Outbound services such as sales, lead generation, and telemarketing are also performed well.  While companies in most industries can benefit substantially from outsourcing to Costa Rica, companies in the telecommunications, technology, tourism, travel, and hospitality industries have proven to have very high levels of success.

Executives are realizing that call centers in Costa Rica can significantly enhance their customer experience and strengthening their ROI. In addition to cost savings of up to 50%, some key benefits of outsourcing your call center to CR are:

  • Highly-qualified, English and Spanish speaking agents
  • Highly-skilled, educated employees with diverse backgrounds
  • Increased customer satisfaction due to scalability and broader capabilities

If you are considering outsourcing with a Costa Rica call center, we can help!  Worldwide Call Centers has decades of outsourcing industry experience and has spent thousands of hours vetting and leveraging the strengths and specializations of the industry-leading nearshore agencies. Let us help you find the call center that will maximize the effectiveness of your outsourcing initiative!


Call Centers in Costa Rica can be an excellent choice for:

If you are interested in hiring an agency anywhere in Central America, contact us to have your Worldwide Consultant analyze your specific needs along with the advantages and disadvantages of call center location. Your search will be targeted to introduce you to our partners with the best combination of location, experience, size, available capacity, and price for your application.

Worldwide Call Centers is your best source to outsource to Costa Rican call centers for sales, customer support, lead generation, & more.  For a FREE consultation regarding nearshore call centers, contact us today!

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