Back Office Processing | BPO Services

  • representative7Need to conduct some Online Research?
  • Overwhelmed by Medical Transcription or Data Entry?
  • Need Data Cleaning or Formatting work completed asap?
  • Ready to focus on your core business…instead of your back office processing?

Then, hiring a back office processing agency in the WCC Network might be the perfect solution!

Our Senior Consultants can make this happen by facilitating your back office outsourcing process. Worldwide Call Centers will help you hire an experienced and cost effective agency in locations such as Latin America, The Philippines, India or Pakistan. We are true industry professionals that understand back office outsourcing and have the resources to put top quality, cost effective agents to work for you today!

Our network of offshore agencies can offer a wide array of back office services:

  • Transcription: Transcription services are a vital part of any legal or medical organization. Transcribing audio and voice recordings can take hours of employee time, becoming an expensive necessity of practices. Transcription Outsourcing can be a cost effective alternative to performing the service in-house.
  • Data Cleansing: Every database usually needs periodic maintenance, with respect to the quality of information that it stores. Tasks related to data cleansing that can be outsourced include: removing duplicate and invalid records, addition of missing details and variables, interlinking multiple data sources, correcting values, and so on.
  • Online Research: Do you need agents to conduct online research to develop competitive information or search the internet to build databases?  Hiring an international agency is the best way to complete this task quickly and efficiently.
  • Image Data Entry: For businesses that deal with images or have image banks, tasks such as image sorting, data capture from images, image indexing, image merging and editing, image conversion, and image data entry can be outsourced to a specialist back office services company.

  • Product Data Entry: In an age when eCommerce is thriving, several tasks such as adding product descriptions, features and specifications, adding images for products, organizing products according to categories and subcategories, adding prices for products and data entry for online catalogs can be outsourced.

  • Manual Data Entry:  Even in the age of automation, a requirement sometimes crops up for manual data entry, particularly for printed, unstructured or handwritten documents. Manual data entry also becomes important when data has to be entered in software, such as the CMS or CRM applications. Outsourcing this task will have a positive impact on the business.
  • Invoice/Purchase Order Data Entry: Significant pressure will be taken off the accounting team when data entry from invoices and purchase orders (in any digital format), credit and debit memos, and updating of the CMS, business application software and document management systems are outsourced.

  • Form Processing: Transferring the data that is collected in forms into an electronic system is of immense importance, if the end purpose is to leverage this data for business use. The data processing of all manner of forms – market research, insurance, medical, legal, registration, shipping, enrollment, loyalty, etc. – can be outsourced.

  • Document Formatting: The requirement for document formatting is not restricted just to the publishing sector. Several companies that deal with documentation, such as technical guides and manuals or reports that need to be circulated, find that they could do with some assistance when it comes to Word-processing related activities. Outsourcing tasks such as placing bookmarks and hyperlinks, inserting header and footer, caption numbering and labeling, and creating a table of contents, can deliver the right results.

  • Data Conversion: Converting one file format into another is a task that can be easily outsourced. The scope for outsourcing includes: HTML and XML conversion, eBook conversion, document conversion, PDF conversion and more.


Hire the Best Back Office Processing Agency…

Please complete the form on this page to request a consultation with one of our Senior Consultants to discuss your Transcription, Data Entry, Research or other Back Office Outsourcing needs. We will analyze your specific needs, discuss the the advantages and disadvantages of each location, and determine the best course of action to help your business outsource effectively.  As a result, the search will be targeted to introduce you to the back office processing services with the best combination of location, experience, size, available capacity, and price for your application. Put our decades of experience to work for you today.


Global Locations:


For a FREE consultation or to request more information, contact Worldwide Call Centers today!

We are “Your Back Office Outsourcing Experts”!