Collections Call Centers | Outsourcing

  • Need to scale your outbound collection calls?
  • Sick of internal HR issues?
  • Frustrated by your current call center agency?
  • Ready to focus on your business…instead of your call center?

Then, hiring a GREAT collections call center in the WCC Network might be the perfect solution!


Collections Outsourcing (both Inbound & Outbound) has grown exponentially during the past decade.  Collections is a very difficult task and many of our customers find that the most effective solution is to outsource to our domestic or international agencies.  Below are some of the way outsourcing collections can help improve your bottom line:

Lower Costs

Running an internal collections call center is a very costly operation.  Payroll, printing/mailing costs, skip tracing databases, analytics software, certifications, and compliance costs can quickly add up. Outsourcing allows you to transfer these costs to call center agency and connect them directly to the revenue collected.

Higher Revenue

Maximum revenue is always the #1 goal in any receivables operation.   What better way to accomplish this goal than to outsource to a professional agency? Utilizing the resources of an outside call center can increase your company’s revenue significantly by collecting on more accounts in a shorter cycle.

Improved Productivity

The use of an outside company for your collections provides a staff capable of dedicating 100% of their time and efforts towards collecting on past-due accounts. With full attention being given to this process, you maintain a shorter collections cycle, reducing the amount of time spent collecting on a delinquent account.  Outsourcing also frees up your own employees to focus on the job they were hired for, so you can focus on your core business.

Increased Collection Rates

Are you utilizing internal agents that are poorly trained or inexperienced in proper call center or collections techniques?  If so, you could be losing out on significantly revenue opportunities.    Our agencies are solely focused on call center collections 24 hours/day. This minimizes distractions and provides you with agents and management can focus on maximizing revenue collection for your business.


Hiring The Best Collections Call Center…

Request Free Quotes now to let your WCC Outsourcing Consultant analyze your specific receivables management needs along with the advantages and disadvantages of each call center location. Your search will be targeted to introduce you to the call centers with the best combination of location, experience, size, available capacity, and price for your application.

Worldwide Call Centers is Your Collections Outsourcing Connection to the Best Call Center Agencies in the United States, UK, Europe, Canada, Asia & Latin America.  For a FREE consultation or to request more information, contact us today!


WCC = Your Outsourcing Experts