Wireless Call Centers | Mobile Support

  • Need to scale or improve your Wireless or Broadband Support?
  • Need to reduce costs while improving customer satisfaction?
  • Having internal HR issues?
  • Ready to focus on your core business…instead of your call center?

If so, hiring Wireless Call Centers in the WCC Network might be the perfect solution!

Worldwide Call Centers has been highly successful in helping the wireless & internet service industries become more profitable. Our highly experienced wireless call centers have acquired millions of new residential and business customers.  Telecom service customers are notoriously fickle, jumping from provider to provider in search of the best value and service.  Our call centers can help you slow the churn by improving the customer experience that creates lasting loyalty.  Let our Senior Consultants help you find wireless or mobile support call centers (onshore, nearshore, or offshore) that is the best fit based upon your requirements.

Boost your Sales or Scale Your Support by Outsourcing Today!

We can help you implement a customer care strategy that helps drive customer loyalty, revenues, and gain a competitive advantage. Utilize our decades of call center industry expertise we can help you optimize the customer experience. The result is less churn, more customers, and greater profitability.

Whether you need outbound sales to acquire new customers, inbound sales, customer care, customer win-back, consulting services, or customer service, WCC has the knowledge and experience to help you outsource successfully today!

Wireless Call Center Services include:

  • Customer Support
  • Activation and Disconnects
  • Technical Support
  • New Customer Acquisition
  • Tele Sales (Inbound and Outbound)
  • Cross Sales/Upsells
  • Customer Win-back/Retention
  • New Connects
  • Order Taking
  • Billing Support
  • Relationship Management
  • Customer Lifestyle Management
  • Third Party Verification
  • Spanish Speaking Programs

Products Supported:

  • Network Services
  • Wireless
  • High Speed Internet
  • Broadband
  • WiFi
  • Traditional Telephony
  • Television (Cable and Satellite)

You have nothing to lose…and everything to gain. Our services include:

  • Providing referrals to wireless call centers that are the best match for your application.
  • Profiling and carefully screening potential call center partners.
  • Presenting internet service & wireless call centers we recommend by category based on capabilities, skill sets, call type expertise, and experience
  • Evaluate the cost benefits and pricing for USA, nearshore, or offshore call centers
  • Ensuring that the call centers we recommend are high quality, will start on time, and deliver immediate performance and sales results

Need to hire great wireless or mobile support call centers?  Then, WCC is Your One Source to Outsource! For a FREE consultation or to request more information, contact Worldwide Call Centers today!

WCC = Your Outsourcing Experts!