Many companies have considered using inexpensive call centers in India, Pakistan, The Philippines, or Eastern Europe. We work with dozens of companies in these countries and they can do a great job on various call center applications. However, they aren’t a fit for everything. Here are some of the best uses of inexpensive international call centers:

1.) BtoC Telemarketing (Large Database) – If you are looking for BtoC Telemarketing Services and have a larger amount of cheap data, then low cost call center agencies can be a great fit.

2.) Technical Support – If you require Inbound agents with high level technical training, then the locations listed above might be a great fit. The universities in these countries produce massive volumes of skilled labor in engineering and computer science…perfect for technical support or help desk applications.

3.) Back Office Support – This type of work can be a great way to take advantage of the low costs in India, Pakistan or The Philippines. Data Entry, Transcription, Internet Research or simple Inbound or Outbound calls are good examples.

4.) Outbound Telemarketing Tests – Do you have an unproven outbound campaign/idea? Inexpensive international call centers can be a great place to test for a few thousand dollars.

If you are ready to consider hiring an call center agency (domestic or international), please contact Worldwide Call Centers today at inquiries@worldwidecallcenters.com or 719.368.8393!