Worldwide Call Centers serves as a call center outsourcing consulting company. We do not employ any call center agents directly nor do we assist any of our call center partners with recruitment. If you are interested in working within the call center industry, please contact an industry trade organization such as CCNG – Contact Center Network Group (www.ccng.com) or the major virtual agent companies like LiveOps (www.liveops.com). Good luck in your search.
Latest News & Articles
Top Five Trackable Customer Support Metrics Satisfied customers are the life blood of every business. They grow your revenues, bring repeat business and spread the good word about your brand. A great customer experience goes a long way in making customers happy. One of the best ways to track the
Empowering Your Customer Support Agents Employee empowerment in customer support is defined as allowing phone agents to make fast decisions on the spot in favor of the customer. It is critically important for organizations to give customer support agents the power to make decisions without supervisor approval. Business and government agencies
Call center outsourcing has become an effective strategy for businesses looking to enhance customer support, sales, or business process outsourcing (BPO) services while focusing on their core operations. When executed properly, outsourcing can lead to substantial cost savings, improved efficiency, and enhance customer satisfaction. To achieve these benefits, businesses must approach
Reviews & Testimonials
We strive to provide every client with the best call center advisory services. Here are some of our latest reviews.
Zeelah D.
“I highly recommend the services of Worldwide Call Centers. If you want your business to succeed, then Worldwide Call Centers would be a great partner.”
Sean H.
“Worldwide Call Centers is a world class company and clearly the leader in their industry right now. They’ve always met expectations, lived up to promises and done it with a smile and friendly tone.”
Damion A.
“Their customer service is excellent and they took to time to nurture the relationship in the early stages to ensure a solid foundation for growth was built. WWC was also very flexible with us during the trying phases of our growth.”
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