Jamaica

Outsourcing | Call Centers in Jamaica

Need cost effective sales or customer support for your business?  Ready to instantly upgrade technology while reducing costs? If so, hiring a call center in Jamaica might be the perfect solution!  In fact, Jamaica is known by many as a great place to travel due to its tropical climate and beautiful beaches. But, it’s also a great place to hire a call center agency! In terms of a nearshore call center location, outsourcing to Jamaica is a truly great option. Due to the country’s history with Britain, Jamaican call center agents are well educated and speak fluent English.  This ensures that your customers will receive a professional, high-quality customer experience whenever they call your company looking for assistance.  In addition to these benefits, the government is fully supportive of the call center outsourcing companies and has implemented high-quality internet technology across the country to assist these efforts.

Contact centers in Jamaica are generally 50%-60% less expensive than US or UK call centers and can be an excellent choice for:

• • BtoB Lead Generation
  • BtoB Sales & Telemarketing
  • Technical Support
  • Order Taking
  • Customer Support
  • Appointment Setting
  • Back Office Processing

Jamaica is extremely close in proximity to the United States.  Depending on your location, the flight to Jamaica can be as short as one hour.  This is very advantageous to companies who want to visit their partner frequently for training, quality assurance monitoring, and ongoing performance management.  On top of all these benefits, outsourcing to Jamaica can also reduce your costs by up to 65% versus U.S. outsourcing rates!

WCC can help you hire the best Call Centers in Jamaica today – all at no charge.

Many top executives are realizing that placing their sales or customer support in Jamaica can enhance their customer experience and strengthening their ROI.  In addition to cost savings of up to 50%, some key benefits of outsourcing to Jamaica are:

• Highly-qualified, English-speaking agents
• Top performing sales capabilities
• Close proximity to the US

If you are considering hiring a call center agency, we can help!  Our consultants are outsourcing experts with over 25 years of experience.   They have spent thousands of hours developing relationships with industry-leading Jamaican call centers.  Let us help you find the high-performing call center that best fits your requirements.

Hiring Proven Jamaican Call Centers

Please contact a WCC Consultant today if you are interested in harnessing the power of Jamaican call centers.   We will analyze your specific needs along with the advantages and disadvantages of each location.  Moreover, the search will be targeted to introduce you to the agencies with the best combination of location, experience, size, available capacity, and price for your application.

Worldwide Call Centers is your best source to outsource to Caribbean call center agencies for sales, customer support, lead generation, & more.  For a free consultation regarding call centers in Jamaica, contact us today!