Back Office

Back Office Processing | BPO Services

Need to conduct some online research? Overwhelmed by medical transcription or data entry? Need data cleansing or formatting work completed ASAP?  If so, hiring a back office agency in the WCC Network might be the perfect solution!  Our senior advisors can make this happen by facilitating your back office outsourcing process, helping you hire experienced and cost effective BPO agencies in locations such as Latin America, The PhilippinesIndia, and Pakistan.  We are true industry professionals who possess a wealth of knowledge around back office processing and have the resources to put top-quality, cost-effective agents to work for you today.

Back Office Outsourcing Services Offered:

  • Transcription: 

    Transcription services are a vital part of any legal or medical organization.  Transcribing audio and voice recordings can take hours of employee time, becoming an expensive necessity of practice.  Transcription Outsourcing to a WCC network agency can be a cost effective alternative to performing the service in-house.

  • Data Cleansing:

    Every database usually needs periodic maintenance regarding data quality. Tasks related to data cleansing and validation services that can be outsourced include: removing duplicate and invalid records, the addition of missing details and variables, interlinking multiple data sources, correcting values, and so on.

  • Online Research:

    Do you need agents to conduct outsourced online research to develop competitive information or search the internet to build databases?  Hiring an international BPO agency is the best way to complete this task quickly and efficiently.

  • Image Data Entry: 

    For businesses that deal with images or have image banks, tasks such as image sorting, data capture from images, image indexing, image merging and editing, image conversion, and image data entry can be outsourced to a specialist back office services company.

  • Product Data Entry: 

    In an age when eCommerce is thriving, several tasks such as adding product descriptions, features, and specifications, adding images for products, organizing products according to categories and subcategories, adding prices for products, and data entry for online catalogs can be outsourced.

  • Manual Data Entry:  

    Even in the age of automation, a requirement sometimes crops up for manual data entry, particularly for printed, unstructured or handwritten documents. Manual data entry also becomes important when data has to be entered into software, such as the CMS or CRM applications. Outsourcing this task will have a positive impact on the business.

  • Invoice/Purchase Order Data Entry: 

    Significant pressure will be taken off the accounting team when data entry from invoices and purchase orders (in any digital format), credit and debit memos, and updating of the CMS, business application software and document management systems are outsourced.

  • Form Processing: 

    Transferring collected form data into an electronic system is of immense importance if your company intends to leverage information for business use.  Data processing of market research, insurance, medical, legal, registration, shipping, enrollment, and loyalty forms can all be outsourced.

  • Document Formatting: 

    The requirement for document formatting is not restricted just to the publishing sector.  Therefore, many companies that deal with documentation find that they need some assistance when it comes to word processing related activities. Outsourcing tasks such as placing bookmarks and hyperlinks, inserting header and footer, caption numbering and labeling, and creating a table of contents, can deliver the right results.

  • Data Conversion:

    Converting one file format into another is a task that can be easily outsourced. The scope for outsourcing includes: HTML and XML conversion, eBook conversion, document conversion, PDF conversion, and more.

Hire the Best Back Office Processing Agency…

Please complete this form to request a consultation with one of our Senior Advisors to discuss your transcription, data entry, research, or other back office processing needs. We will analyze your specific needs, discuss the advantages and disadvantages of each location, and determine the best course of action to help your business outsource effectively.  The search will be targeted to introduce you to the BPO agency with the best combination of location, experience, size, available capacity, and price for your application. Put our decades of experience to work for you today.

Global Locations:

Back office outsourcing is no longer just about cutting costs and saving money. It is about increasing the efficiency of internal employees, getting to the market faster than your competitors, maximizing workforce flexibility, and gaining access to highly qualified employees.  Our back office processing agencies stand ready to assume management of your internal processes in 2-4 weeks.  No more human resource issues or technology glitches.  No more inflexible workforce or backlog issues.  This is the time for you to engage in a world-class BPO service and WCC is ready to guide you through every step of the process!

Start Outsourcing with Team WCC Today – No Cost or Obligation!
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