Outsourcing | Appointment Setting Services

  • Need high quality appointments for your sales team?
  • Frustrated with your internal contact center?
  • Tired of your current unprofessional agency?
  • Ready to focus on your core business…instead of appointment setting?

If so, Outsourcing your Appointment Setting to a WCC Call Center might be the perfect solution!

Cost effective appointment setting is critical to the survival of industries such as financial, merchant processing, & business services.  Our clients actively generate sales appointments through outbound call centers in the US, Canada, Jamaica, Belize, Eastern Europe & more. The telephone is a very effective way to expose targeted customers to your product or service, collect additional information, and quickly provide the data to your sales team. Our appointment setters are experts in this field and they stand ready to deliver the results you need…often with just a few days to setup.

Outbound & Inbound Appointment Setting Services are crucial to many small and medium sized businesses.  Outsourcing is a great way to conduct appointment setting that is effective and scalable.  Therefore, our consultants are ready to analyze your unique situation and carefully match your business with the right call center agency in our global vendor network.


Hiring GREAT Appointment Setting Call Centers…

Outsourced appointment setting can be a great move for your business…or a painful mistake, if done incorrectly. Here are some guidelines that will help ensure that hiring an appointment setting service is successful for your business:

1.) Don’t just hire the Low Bidder!! –

External call centers are the ultimate “non-commodity”. You are hiring a “partner” to manage thousands of individual conversations with your customers on a daily basis. Look for a cost competitive agency that also has the experience and infrastructure to deliver long term results! Outsourcing is no longer about cutting costs and saving money. It is about how to do things quicker, more efficiently, getting to the market faster than your competitors, maximizing workforce flexibility, and gaining access to highly qualified employees.

2.) Find A Real Partner –

When outsourcing your appointment setting, you are essentially choosing a partner for your business. The agency should work in harmony with your employees and have the same type of work ethic and dedication to success.

3.) Get Out In Front –

Don’t wait until you need help.  Good agencies can often setup very quickly…but give yourself a little breathing room. A few weeks to a month is a nice cushion to choose a call center and launch the appointment setting application.

4.) Communication is Essential! –

Be clear about what you want outsourcing to accomplish. Communicate projects, expectations, costs, and timelines to your call center vendor.

5.) Upgrade Your Technology –

Outsourced appointment setting is a great opportunity to instantly upgrade your technology with no capital expenditure.  Therefore, we encourage our clients to hire an agency that already has advanced technology in place.  Then, you can leverage this infrastructure to enhance your profitability from day one!

6.) Make 1+1 = 3 

Use a company that will expand your “talent base”.  Hire a call center in a different location with agents that have a different skill set than your current employees.


Call Center Outsourcing is becoming one of the most significant business trends of this decade and we can help you ride the wave!  If you are ready to explore the power of outsourcing, please contact us here or call 719.368.8393.


Global Call Center Locations:


Request Free Quotes now to let our Senior Consultants analyze your specific appointment setting needs along with the advantages and disadvantages of each location. Then, your search will be targeted to introduce you to the appointment setting services with the best combination of location, experience, size, available capacity, and price for your application.

Worldwide Call Centers is Your Connection to the Best Outbound Call Center Agencies in the United States, UK, Europe, Canada, Asia & Latin America.  For a FREE consultation or to request more information, contact us today!


WCC – Your Appointment Setting Experts!