The Best Applications for Low Cost Call Centers

Many companies have considered using low cost call centers in India, Pakistan, The Philippines, or Eastern Europe.  We work with dozens of companies in these countries and they can do a great job on various types of work.  However, they aren’t a fit for everything.  Here are some of the best uses of low cost international call centers:

1.) Outbound with Large Databases – If you are looking for outbound and have a large, inexpensive database/list, then low cost agencies can be a great fit. 

2.) Inbound Technical Support – If you require Inbound agents with high level technical training, then the locations listed above might be a great fit.  The universities in these countries produce massive volumes of skilled labor in engineering and computer science…perfect for technical support or help desk applications.

3.) Simple and/or Repetitive Tasks – This type of work can be a great way to take advantage of the low costs in India, Pakistan or The Philippines.  Data Entry, Transcription, Internet Research or simple Inbound or Outbound calls are good examples.

4.) Outbound Telemarketing Tests – Do you have an unproven outbound campaign/idea?  Low cost international call centers can be a great place to test for a few thousand dollars.

If you are ready to consider hiring a low cost call center agency, please contact Worldwide Call Centers today at 719.368.8393!