CALL CENTER SOURCING TIP OF THE DAY -
April 24, 2014
The Best Applications for Very Low Cost Call Centers:
Many companies have considered using low cost call centers in India, Pakistan, The Philippines, or Eastern Europe. We work with dozens of companies in these countries and they can do a great job on various types of work. However, they aren’t a fit for everything. Here are some of the best uses of low cost international call centers:
- Outbound with Large Databases - If you are looking for outbound and have a large, inexpensive database/list, then low cost agencies can be a great fit.
- Technical Inbound - If you require Inbound agents with high level technical training, then the locations listed above might be a great fit. The universities in these countries produce massive volumes of skilled labor in engineering and computer science…perfect for technical support or help desk applications.
- Simple and/or Repetitive Tasks - This type of work can be a great way to take advantage of the low costs in India, Pakistan or The Philippines. Data Entry, Transcription, Internet Research or simple Inbound or Outbound calls are good examples.
- Outbound Telemarketing Tests - Do you have an unproven outbound campaign/idea? Low cost international call centers can be a great place to test for a few thousand dollars.
If you are ready to consider hiring a call center agency, please contact Worldwide Call Centers today at (605) 665-1552!
Did you know...
With all of the turmoil in Europe and the US today, now is a good time to look to emerging markets to do a variety of business...including call center services. Call Centers in locations such as South Africa, Bulgaria, Hungary, Jamaica, The Dominican Republic, Peru, Mexico, The Philippines, India, Pakistan, Costa Rica & El Salvador can be great options that offer low costs, educated labor, & multiple language capability. From Sales & Lead Generation to Customer Service & Technical Support, emerging market call centers are often the best possible option. If you are ready to "Go International" with your Call Center Outsourcing, then give Worldwide Call Centers a call today at (605) 665-1552!