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CALL CENTER SOURCING TIP OF THE DAY - April 24, 2014
The Best Applications for Very Low Cost Call Centers:
Many companies have considered using low cost call centers in India, Pakistan, The Philippines, or Eastern Europe.  We work with dozens of companies in these countries and they can do a great job on various types of work.  However, they aren’t a fit for everything.  Here are some of the best uses of low cost international call centers:
  1. Outbound with Large Databases - If you are looking for outbound and have a large, inexpensive database/list, then low cost agencies can be a great fit.
  2. Technical Inbound - If you require Inbound agents with high level technical training, then the locations listed above might be a great fit.  The universities in these countries produce massive volumes of skilled labor in engineering and computer science…perfect for technical support or help desk applications.
  3. Simple and/or Repetitive Tasks - This type of work can be a great way to take advantage of the low costs in India, Pakistan or The Philippines.  Data Entry, Transcription, Internet Research or simple Inbound or Outbound calls are good examples.
  4. Outbound Telemarketing Tests - Do you have an unproven outbound campaign/idea?  Low cost international call centers can be a great place to test for a few thousand dollars.
If you are ready to consider hiring a call center agency, please contact Worldwide Call Centers today at (605) 665-1552!
Did you know...
With all of the turmoil in Europe and the US today, now is a good time to look to emerging markets to do a variety of business...including call center services.  Call Centers in locations such as South Africa, Bulgaria, Hungary, Jamaica, The Dominican Republic, Peru, Mexico, The Philippines, India, Pakistan, Costa Rica & El Salvador can be great options that offer low costs, educated labor, & multiple language capability.  From Sales & Lead Generation to Customer Service & Technical Support, emerging market call centers are often the best possible option.  If you are ready to "Go International" with your Call Center Outsourcing, then give Worldwide Call Centers a call today at (605) 665-1552!